If you have a question or query about the Landlord TAP, you can use this form to send it to the Landlord Portal Administration Service (LPAS).
Please select your query type from the drop-down menu so that we can deal with your enquiry more effectively.
Please do not use this contact form to send us new or updated property details, as these should be entered using the screens provided.
You can also find a list of websites for water and sewerage companies who may be responsible for your supplies and services by clicking here.
Answers to Frequently Asked Questions and a user guide for the Landlord TAP are on our help pages.
If your query is urgent, or you would like to speak to our first response helpdesk, you may contact us on 0333 5770123 between 09:00-17:00 Monday to Friday (except public holidays).
Alternatively, you can email us at support@landlordtap.co.uk.
About Us
Landlord TAP Ltd is a company established by Water UK in order to develop a single national website to make it easy for landlords and managing agents to provide information to water and sewerage companies relating to tenants who are liable for water charges at their properties.